Most asked
A good place to start.
What is Ntros?
Ntros helps homeowners figure out what kind of help they need, find businesses that fit the work, and see the real people behind them.
Is Ntros a social network?
No. There's no feed, no followers, and no public browsing. Your connections only help with finding services.
Can a connection make a weaker business appear first?
No. A familiar person can make a result easier to understand, but the business still has to fit the work.
What if I don't have a familiar connection?
You can still find businesses using the work, service area, availability, and other practical details. A connection is helpful when one exists, but it isn't required.
Do I have to sync my contacts?
No. Checking contacts is optional. Search still works without it, and contacts are only used to reveal a relevant connection.
Is Ntros available in my area?
Providers can join from anywhere. Homeowner access is rolling out city by city.
Product basics
How does Ntros decide what to show?
Ntros looks at the work, service area, availability, and other useful business details. A familiar person can help explain an option, but the business still needs to fit what you need.
Is Ntros free to use?
Yes. Searching, viewing results, and messaging pros is free for homeowners.
Connections and privacy
What does 'people you know' mean?
Ntros explains the actual relationship. Someone you know may work at the business or may be able to introduce you to a person who does.
Can I request an introduction?
Yes. You ask them first, and they decide whether to help.
Will I see where people I know work?
Only when the person and business allow that relationship to be shown.
Will businesses see my phone number?
No. Your phone and email stay hidden until you choose to share them.
For businesses
How do I add my business?
Create your business, or join an existing business through an invite. Then add your services, service area, and team.
Can we choose which team members appear?
Yes. The business can choose which team members appear, and people can control whether their business affiliation is visible.
How are team members represented in messaging?
Replies come from the business. Depending on the business settings, the homeowner may also see the name of the team member handling the conversation.
How do I stand out to homeowners?
Keep your services, service area, availability, and team information clear. A familiar connection can help, but your business should still stand on what it does well.
Availability and getting started
What types of services are available?
Electrical, plumbing, HVAC, roofing, general contracting, landscaping, painting, cleaning, and more.
How do I get started?
Reach out through the contact page. App access is opening in stages.
Still have a question?
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