Privacy Policy

1. Introduction

Ntros (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

Personal Information

• Name and contact information (email, phone number)
• Date of birth (for age verification)
• Profile photo (optional)
• Location information (for local search)
• Business information (if applicable)

Contact Information

When you optionally sync your contacts, we collect phone numbers in a privacy-preserving manner. We never store contact names on our servers. Phone numbers are transformed into cryptographic tokens before transmission. Contact syncing is entirely optional — you can use Ntros without it.

Usage Information

• Device information and identifiers
• App usage and interaction data
• Search queries and browsing history within the app

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Connect you with service providers through relevance-based matching
• Enable trust-based discovery through your network connections
• Send notifications about services and updates
• Improve and personalize your experience
• Enforce platform accountability and practical reliability signals
• Comply with legal obligations

4. Information Sharing

We don't sell your personal information. We may share information:

• With service providers who assist in operating the app
• With businesses you choose to contact through the platform
• When required by law or to protect our rights
• In connection with a business transfer or merger

Your personal contact details (phone number, email) are never shared with businesses until you explicitly choose to share them. All initial communication happens securely within the platform.

5. Trust Graph & Connections

When your contacts sync with the app, we may show other users that you have a connection to certain businesses or professionals. You can control this visibility through multi-level privacy settings. We never reveal your full contact list to other users. Visibility is governed by the “strictest wins” principle — when multiple settings apply, the most restrictive one takes effect.

6. Visibility Controls

You have granular control over your visibility on the platform:

• Profile visibility — Control whether your profile is public, limited to connections, or fully private
• Affiliation visibility — Control whether your employment at a business is visible, and to whom
• Discoverability — Control whether others can find you through contact matching

7. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure data transmission, and access controls. However, no method of transmission over the internet is 100% secure.

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and data
• Opt out of marketing communications
• Export your data

9. Children’s Privacy

The Service is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We'll notify you of material changes through the App or via email. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions or concerns:

• Email: privacy@ntros.ai
• Support: support@ntros.ai