Terms of Service

1. Acceptance of Terms

By accessing or using the Ntros mobile application (“App”) and related services (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not use the Service.

2. Description of Service

Ntros is a professional and trade services platform that connects consumers with service providers. The platform leverages existing relationships and networks to enhance trust and facilitate discovery of reliable professionals. Ntros is not a social network — connections exist solely to support trusted service discovery and consent-based warm introductions.

3. User Accounts

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be at least 16 years of age to create an account

4. User Conduct

You agree not to:

• Use the Service for any unlawful purpose
• Impersonate any person or entity
• Harass, abuse, or harm other users
• Upload malicious content or interfere with the Service
• Manipulate trust signals, connections, or review systems
• Violate any applicable laws or regulations

5. Business Accounts

Businesses using the Service must provide accurate information about their services, licensing, and qualifications. Business accounts include persona separation — your business identity and personal identity remain completely distinct. Team member visibility and messaging identity are configurable by business administrators.

6. Trust and Connection Features

The Service includes features that surface connections between users and businesses. These trust signals are designed to aid decision-making but don't constitute endorsements. Connection visibility is subject to privacy settings at the business, affiliation, and individual level — the most restrictive setting always prevails. Introduction requests require explicit consent from all parties involved.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Ntros and are protected by international copyright, trademark, and other intellectual property laws.

8. Limitation of Liability

Ntros provides a platform for connection and communication only. We are not responsible for the quality, safety, or legality of services provided by businesses on the platform. Users engage with service providers at their own risk. Trust signals, connection indicators, and search rankings are informational aids and don't constitute guarantees of service quality.

9. Termination

We may terminate or suspend your account at any time, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We'll notify you of material changes through the App or via email. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

11. Contact Us

If you have questions about these Terms, please contact us at support@ntros.ai.